Delivery and Refund Policy

by qfdsd1k

Delivery and Refund Policy for Meals on Wheels Fraser Community Inc (MoW FC)


Delivery Policy

Unfortunately, due to a conflict in our Food Safety Plan, we are unable to offer a delivery service at this time. We are working to resolve this issue.

However, pick up is available at both Hervey Bay and Maryborough locations Monday to Friday between 8am and 3pm.


Refund Policy

We have a refund policy in addition to the rights stated in relation to the Australian Consumer Law (ACL). Please note that it is supplementary and does not limit your rights under the ACL in any way.

MoW FC provides a 100% satisfaction guarantee – if you are not happy with any of our products, we will refund the cost or replace the item in question.

Please contact us on 07 4128 1334 to advise your concerns.